Privacy
How we handle your information.
This notice covers information collected through this website and through enquiries. Personal data we process on behalf of a client during an engagement is governed by that engagement’s data processing agreement, not by this notice.
Website and enquiry information only. Engagement processing is covered by the relevant data processing agreement.
Who we are
This website is operated by Nervescape Analytics LLP (LLPIN: ACD-9814).
Registered office: H No 1759, Sector 7, Urban Estate, Karnal – 132001, Haryana, India.
Contact: contact@nervescape.com.
“Nervescape” is the brand name used on this website.
For information collected through this website, we act as the data fiduciary under India’s Digital Personal Data Protection Act, 2023, and as data controller under the UK and EU General Data Protection Regulation where those regimes apply.
What we collect, and why
| What | When | Why | Basis |
|---|---|---|---|
| Name, work email, organisation, enquiry type, timezone, preferred call windows, message | You submit the enquiry form | To respond to your enquiry, propose a call time and discuss a possible engagement | Steps at your request prior to a contract (GDPR Art. 6(1)(b)); consent (DPDP) |
| Correspondence | You email or message us, or we reply to an enquiry | To schedule and hold a conversation and maintain ordinary business records | Steps at your request prior to a contract; legitimate interests; consent |
| IP address associated with an enquiry submission | When the enquiry form is stored | Abuse prevention and rate limiting | Legitimate interests (GDPR Art. 6(1)(f)) |
| Technical request information processed by our hosting platform | When you visit the site | Security, delivery and keeping the site working | Legitimate interests |
We do not run advertising, sell or rent personal data, build marketing profiles, or use automated decision-making that produces legal or similarly significant effects.
Please do not send confidential information, credentials or personal data belonging to others through the enquiry form. Agree a secure route and the relevant terms before sharing anything sensitive.
Cookies and tracking
This website does not set analytics or advertising cookies and does not use a first-party analytics or tracking product. Interaction on the site (navigation and the enquiry form) does not require you to accept optional cookies.
Our hosting and security platform may process technical information required to deliver and protect the site. That processing is operational, not marketing analytics.
Who we share it with
We use these providers under our account, only for the purposes stated:
| Provider | Purpose |
|---|---|
| Cloudflare (Pages) | Website hosting and delivery |
| Cloudflare D1 | Storing enquiry form submissions in a database under our Cloudflare account |
| Resend | Email notification to our team when an enquiry is received |
Website enquiries are stored in our enquiry database and sent to our team by email for follow-up. A copy-and-email fallback to contact@nervescape.com remains available if automatic submission fails.
We also disclose information where we are legally required to, and to professional advisers under a duty of confidentiality. If the business is sold or reorganised, information may transfer as part of that transaction, and you would be told.
International transfers
We are based in India. If you are in the UK or EEA, your information may be processed outside your region through our hosting and email notification providers. We use providers under contractual terms appropriate to the transfer. Under the DPDP Rules, transfers may be restricted to countries the Indian government notifies; we will comply with any such restriction.
How long we keep it
Enquiry records are kept only as long as needed to respond and for ordinary business records, then deleted or anonymised. Where an enquiry becomes an engagement, retention follows the engagement agreement. Records we are legally required to keep are retained for the statutory period.
Your rights
If you are in India, the DPDP Act gives you rights including access to a summary of your data and our processing, correction and erasure, nomination of someone to exercise your rights, withdrawal of consent, and grievance redressal.
If you are in the UK or EEA, you have rights including access, rectification, erasure, restriction, portability, objection (including to processing based on legitimate interests), and withdrawal of consent. You can also complain to your supervisory authority — the ICO in the UK.
To exercise a right, or to withdraw consent, email contact@nervescape.com. Withdrawal does not affect processing carried out before you withdrew.
Grievances
If you are unhappy with how we have handled your information, contact us at contact@nervescape.com. We will acknowledge promptly and work to resolve the matter. Under the DPDP Rules, unresolved grievances may be taken to the Data Protection Board of India.
Security and breaches
We apply access control on a least-privilege basis, encryption in transit, and device and account controls for our team. Background checks may apply where an engagement requires them. If a breach affecting your personal data occurs, we will notify you and the Data Protection Board of India without undue delay, with the nature of the breach and what we are doing about it.
Children
This site and our services are for business use and not directed at anyone under 18. We do not knowingly collect children’s data. If you believe we have, contact us and we will delete it.
Changes
We will update this notice when our practices change. Material changes will be flagged on this page.
Start with clarity.
Need clarification?
Contact us if you have questions about this page, contracting or how we handle information.